Privacy Policy
Last Updated: January 1, 2026
We Care Air LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
Information We Collect
Personal Information You Provide
When you request service, schedule an appointment, or contact us, we may collect:
- Name and contact information (phone number, email address, mailing address)
- Service address and property information
- Payment information (processed securely through third-party payment processors)
- Service history and preferences
- Communications you send to us
Information Collected Automatically
When you visit our website, we may automatically collect:
- Device information (browser type, operating system)
- IP address and general location
- Pages visited and time spent on our site
- Referring website or source
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our HVAC services
- Schedule and confirm appointments
- Communicate with you about your service requests
- Send service reminders and maintenance recommendations
- Process payments and maintain records
- Respond to your questions and requests
- Improve our website and customer experience
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers: Third parties who help us operate our business (payment processors, scheduling software, communication tools)
- Business partners: Equipment manufacturers for warranty purposes, with your consent
- Legal requirements: When required by law or to protect our rights
Third-Party Services
Our website and operations use third-party services including:
- Housecall Pro: For scheduling and service management
- Google Analytics: For website analytics
- Payment processors: For secure payment handling
These services have their own privacy policies governing how they handle your data.
Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze website traffic, and for marketing purposes. You can control cookies through your browser settings, though some features of our website may not function properly without them.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Withdraw consent where applicable
Nevada Privacy Rights
Nevada residents may submit a request directing us not to sell their personal information. We do not currently sell personal information as defined under Nevada law. To submit a request, please contact us using the information below.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: